POSTAGE AND HANDLING
We offer a flat rate of shipping of $12 for standard or $17 for express post. We use Australia Post services.
Please allow up to 5 days for packaging and dispatch. This may be extended during busy periods. You will be provided with a tracking code. Please allow 2 weeks for delivery. SA, NT, WA and remote areas may take longer. If you have not received your package within this time frame, please email us at hello@allvibesco.com.au with your name and order number.
Please give a current address and leave delivery instructions to ensure your package is delivered to you in the safest way possible. For example: Safe to leave at back door, no pets or do not leave package unattended.
REFUND POLICY
We want you to love your purchase so please choose carefully as we do not offer a refund for change of mind.
Refunds are only offered on damaged or faulty items on arrival and a request for refund must be sent to: hello@allvibesco.com.au along with photo evidence of damage to item.
Refund requests outside 14 days of arrival will be denied.